Privacy Policy

SECTION 1: INFORMATION WE COLLECT

We collect personal and business-related information that you voluntarily provide to us, including:

• Name, business email address, corporate phone numbers, and physical coordinates.
• Company name, business vertical, and operational scale.
• Detailed storage, shelving, racking, or warehouse layout specifications provided through drawings, layout forms, and query fields.
• Information captured via landing page forms, marketing ads, chat widgets, or quote requests.

We also automatically collect technical, tracking, and usage data via cookies, tracking pixels, and analytics scripts when you visit our site or click our ads, including:

• IP address, approximate location, internet service provider, and device/browser technical metadata.
• Google Click ID (GCLID), marketing referral sources, ad interaction history, and campaign click paths.
• Pages visited, user behavior flow, exit pages, and conversion tracking events.

SECTION 2: MARKETING AND HOW WE USE YOUR INFORMATION

The data we collect is utilized to streamline your warehouse layout design, execute structural projects, and actively market our solutions. Specifically, we use your data to:

• Provide, prepare, and deliver custom B2B racking designs, CAD layouts, and commercial quotations.
• Run targeted marketing campaigns, display advertisements, and perform search engine retargeting (e.g., via Google Ads, Meta Ads, and LinkedIn).
• Build custom audience lists, lookalike cohorts, and execute lead scoring to optimize our advertising budget.
• Send promotional newsletters, product launch details, structural safety tips, and marketing offers (you may opt out of promotional emails at any time).
• Deliver ongoing client relations updates, logistics coordinate sheets, and paid annual safety inspection proposals.
• Protect our site, verify user authenticity, prevent fraudulent quote requests, and maintain internal compliance records.

SECTION 3: COOKIES, RETARGETING, AND ADVERTISING

We utilize cookies, tracking pixels, and browser local storage to analyze traffic, remember user entries, and run retargeting ads. Third-party vendors, including Google and Meta, show our ads across the internet based on your past visits to our website.

You can manage cookie settings through your browser or opt out of personalized Google advertising via Google's Ad Settings. Disabling cookies may affect form caching or site load speeds.

SECTION 4: DATA SHARING AND DISCLOSURE

We do not sell or lease your business details to third-party list brokers.

We disclose relevant details to verified third parties solely to facilitate operations, engineering, and advertising:

• CRM, email automation, and database management platforms.
• Digital marketing agencies, advertising platforms (Google, Meta, etc.), and analytical services.
• Certified logistical partners, fabrication yards, and on-site assembly crews executing your project.
• Legal counsel or government regulatory bodies where required by UAE corporate and civil law.

SECTION 5: DATA RETENTION

We store customer details, warehouse specs, and project drawings indefinitely to maintain long-term business-to-business relationships, provide structural expansion quotes in the future, and honor engineering track records, unless a formal deletion request is made and approved.

SECTION 6: SECURITY

We take industry-standard organizational and digital security steps (SSL encryption, access logs, secure databases) to safeguard your data. However, no data transmission over the internet can be guaranteed as 100% secure. You share information at your own risk.

SECTION 7: CONTACT INFORMATION